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Uninstall

Windows

This is the uninstallation outline for the Windows platform.

The Platform, Collector, Aggregator and Aggregator-Collector uninstallation steps are identical, so the Collector uninstall will be shown as an example for all types.

To begin, access Apps and Features using one of these two methods:

Method One

Left click the Window start icon on the lower left corner of the desktop, then click the gear icon for settings.

Menu from left clicking the Windows start icon

After clicking Settings, the list of categories will appear. 

Settings categories

From this list of settings categories, select Apps.

Method Two

Right click the Window start icon on the lower left corner of the desktop.

List from right clicking the Windows start icon

Click the Apps and Features menu item at the top of the list shown.

The Apps & Features screen will appear, showing the list of installed applications after using either of the two above methods. Find the item in the list showing the application to uninstall, in this example APARAVI Data IA Collector with the version indicated in the name. Then click on that item to show the Uninstall button. 

Apps and Features Settings

Click the Uninstall button just below the selected application.

After confirming prompts to uninstall, a screen appears for final confirmation including the Remove User Data option which is the default. Leave that option checked unless you wish retain user data for any reason after the application has been uninstalled.

Uninstallation final confirmation

Finally, click the uninstall button to begin the uninstallation process.

Uninstall in progress

The uninstallation process will begin and run to completion.

Uninstall complete

When the uninstallation has completed, click OK to close the final confirmation screen.

Linux

This is the uninstallation outline for the Linux platform.

Uninstalls require that a terminal window is available where commands may be entered. One of two commands included with Linux distribution are used, depending on which distribution the application is installed, and the package name for your application.

  • For Debian based distributions, use dpkg –r {packagename}
  • For RPM based distributions, use rpm –e {packagename} 

See Supported Platforms for the list of currently-supported Linux distributions.

This chart shows the package name to use for each application type:

Application  Package Name 
Platform aparavi-data-ia-platform 
Collector aparavi-data-ia-collector 
Aggregator aparavi-data-ia-aggregator 
Aggregator-Collector aparavi-data-ia-aggregator-collector 
Aparavi packages for Linux

The command to uninstall must run as root or as a sudo command. Here are two examples using each of the two possible command types. 

  • On Ubuntu, the command to uninstall an Aggregator:

    sudo dpkg –r aparavi-data-ia- aggregator collector

Uninstalling an Aggregator using the dpkg command
  • On CentOS, the command to uninstall a Collector:

    sudo rpm -e aparavi-data-ia-collector

Uninstalling a Collector using the rpm command
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